What product size do you offer?

We currently offer 3 different sizes – Extra small, Small and Medium. Please see the size guide table below and find the one most suitable for your needs. If the below product sizes are not what you are looking for, we can customise according to your preferences (including installing additional drawers). However you will need to place an advance pre-order, and will require to pay a 30% deposit upfront.

 

How long does a Fika Edge Box take to made?

Fika Edge is not a mass manufacture production company. We individually handcraft the products according to your preferred design, size, colour and label. The box takes around 6 – 8 weeks to build during high volume order, otherwise it usually takes 1 – 4 weeks.

Do you ship worldwide?

Fika Edge is based in Perth, Western Australia. Currently we offer local shipment of the precious box within the Perth region. Shipping nationally and internationally can also be done but with extra charges. Contact us at fikaedge@gmail.com for more information and we can come up with a solution together.

What is your warranty?

We will take full responsibility for any damages or mistakes incurred by us and/or our staff members. Nonetheless, any damages or mistakes incurred by you e.g. carelessness will not be covered by us (this includes selecting the wrong size, colour, and labels chosen by you). Thank you for your understanding.

When can I expect my order? Delivery offer?

When your order arrives at our storage. We will dispatch your Fika Edge box within 4 – 7 days. We offer FREE DELIVERY service within 25km of Perth CBD radius. Outside this region there will be a fee depending on the sizes of your shoe box. You must set an appointment with us to organise a specific timeframe for the local delivery. No surcharge fees apply for orders collected from our storage, please contact us to arrange your pickup time at fikaedge@gmail.com

Where is Fika Edge Shoebox made and what are materials they made from?

We source and design our product in Perth, Western Australia, however fika edge boxes are made by skillful craftsmen in Thailand. The product is crafted from high quality 16mm MDF panels with laminated veneer in gloss finish. Inner interiors are painted on by commercial acrylic colours. Decals are printed and attached per your requests and preferences. We use tip-on Blumotion on our drawer runner slide for all of our boxes.

Can I install shoebox myself?

No, Fika Edge boxes are not Knock-Down Fittings. Each box is made with intricate effort, the laminated veneers and the corners/edges touch-up job require years of experience to execute. We want to make sure our customers get the highest quality finished product when ordering from us.

I have paid my deposit but decide to changed my mind and want to cancel my order? Can I get my money back?

Please read Terms and Conditions carefully before ordering or making a purchase. If you decide to cancel your order, you have to let us know within the first 24 hours after you made the purchase/deposit for a full refund back. We cannot accommodate a refund after the first 24hrs because the orders would have already been sent out to our craftsmen. This means we have already put time and money into it; hence these resources are not able to be recouped. Thank you for your understanding.